Privacy Policy

Effective: March 2026

    
    Your privacy matters to us. We only collect what's necessary to run the platform. We never sell your personal data to third parties.
  

1. Information We Collect

Data Type	What We Collect	Why
Account	Username, email, password (hashed)	Account creation & login
Profile	Display name, avatar, bio	Creator/user profiles
Payments	Transaction records (no card data)	Gem purchase history
Usage	Pages visited, features used	Improving the platform
Messages	Chat messages between users	Platform messaging feature

We do not store credit card details — all payment data is handled by Stripe.

2. How We Use Your Data

To provide and improve our services
To process gem purchases and track balances
To send important account notifications
To enforce our Terms of Service
To prevent fraud and abuse

3. Data Sharing

        
        We never sell your personal data. We only share data with trusted third parties necessary to operate the platform.
      

Third Parties We Use

Stripe — Payment processing (PCI DSS compliant)
Google — Optional Google OAuth login
Server hosting — Secure VPS infrastructure

4. Cookies

We use essential session cookies to keep you logged in. We do not use advertising or tracking cookies. You can clear cookies at any time through your browser settings.

5. Data Security

Passwords are hashed using bcrypt — never stored in plain text
All connections use HTTPS / SSL encryption
Payment data handled exclusively by Stripe (PCI Level 1)
Regular security audits of our infrastructure

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and data
Export your data in a portable format

To exercise these rights, contact us at support@fanfan.app

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where required by law (e.g. payment records).

8. Children's Privacy

        
        Fanfan is not intended for users under 18. We do not knowingly collect data from minors. If we discover a minor has registered, we will delete their account immediately.
      

9. Contact

For privacy-related questions or requests, contact us at support@fanfan.app